Bank contact details for homeowners

Standard Bank

Telephone: 0860 123 001 (general queries) or 0860 111 400
Email address: debtcarecentre@standardbank.co.za
Web form enquiry: https://www.standardbank.co.za/southafrica/personal/products-and-services/borrow-for-your-needs/home-loans#modal

ABSA

Telephone: 0860 111 007 or 0861 222 272
Email address: home@absa.co.za or HLcare@absa.co.za or bondrs@absa.co.za
Web form enquiry: https://www.absa.co.za/personal/loans/for-a-home/home-loan-enquiry-form/

FNB

Telephone: 087 730 11 44 or 087 730 1100
Web form enquiry: https://www.fnb.co.za/complaints-resolution/talkToUs.html (general enquiries)

Nedbank

Telephone: 0860 553 573 or 0860 555 111
Email address: HLcollections@nedbank.co.za or HLRestructureassistance@nedbank.co.za

Investec

Telephone: +27 11 286 7000 (general enquiries)
Web form enquiry: https://www.investec.com/en_za/borrow/finance-for-individuals/home-loan.html#contact

HIP

Telephone: +27 10 594 7777 (general enquiries)
Email address: admin@hiphousing.co.za
Web form enquiry: https://hiphousing.co.za/contact-us/

Ithala

Telephone: +27 (0)31 366 2500 (general enquiries)
Call Centre: +27 (0)80 133 1130
Email address: customerservice@ithala.co.za

Sentinel Homes

Telephone: +27 (0)21 914 9857 (general enquiries)
Email address: info@sentinelhomes.co.za