Insurance Enquiries
Our Contact Centre is available weekdays, from 8am to 5pm to answer all your questions - big or small. In case of an emergency relating to your buildings structure, please dial 0861 007 200.

How to claim
Buildings Insurance Claims
Call 0860 00 66 22
Monday to Friday, 8am to 5pm
Call our 24/7 claims helpline – 0861 007 200
Email claims@ooba.co.za
Home Contents and Vehicles Claims
Call 0860 00 66 22
Monday to Friday, 8am to 5pm
For after hours, please refer to your detailed insurer policy information
Email claims@ooba.co.za
Bond Protector Claims
Call 0861 05 06 07
Monday to Friday, 8am to 5pm
Email oobalifepolicies@hollard.co.za
Download our guide to submitting a Bond Protector Claim
Claims
Our experts are available from 8am to 5pm, Monday to Friday excluding public holidays.