Insurance Enquiries
Our Contact Centre is available weekdays, from 8am to 5pm to answer all your questions - big or small. In case of an emergency relating to your buildings structure, please dial 0861 007 200.
How to claim
Buildings Insurance Claims
Call 0860 00 66 22 or (+27) 481 7300
Monday to Friday, 8am to 5pm
After hours, call 0861 007 200
Email claims@ooba.co.za
Home Contents and Vehicles Claims
Call 0860 00 66 22 or (+27) 481 7300
Monday to Friday, 8am to 5pm
For after hours, please refer to your detailed insurer policy information
Email claims@ooba.co.za
Bond Protector Claims
Call 0861 05 06 07
Monday to Friday, 8am to 5pm
Email oobalifepolicies@hollard.co.za
Download our guide to submitting a Bond Protector Claim
Rent Protector Claims
Call 087 898 3533
Monday to Friday, 8:30am to 5pm
Email rentprotector@ooba.co.za
Alternatively, log your claim online:
Rent Protector Portal
Our experts are available from 8am to 5pm, Monday to Friday excluding public holidays.