Phone us on 0860 00 66 22

Insurance Enquiries

Our Contact Centre is available weekdays, from 8am to 5pm to answer all your questions - big or small. In case of an emergency relating to your buildings structure, please dial 0861 007 200.

How To Claim

How to claim

Buildings Insurance Claims

Call 0860 00 66 22 or (+27) 481 7300
Monday to Friday, 8am to 5pm
After hours, call 0861 007 200
Email 
claims@ooba.co.za

Home Contents and Vehicles Claims

Call 0860 00 66 22 or (+27) 481 7300
Monday to Friday, 8am to 5pm
For after hours, please refer to your detailed insurer policy information
Email claims@ooba.co.za

Bond Protector Claims

Call 0861 05 06 07
Monday to Friday, 8am to 5pm
Email oobalifepolicies@hollard.co.za

Download our guide to submitting a Bond Protector Claim

Rent Protector Claims

Call 087 898 3533
Monday to Friday, 8:30am to 5pm
Email rentprotector@ooba.co.za

Alternatively, log your claim online:
Rent Protector Portal

Request a call

Our experts are available from 8am to 5pm, Monday to Friday excluding public holidays.