How do I claim?

In order to claim, you need to complete a claim form, and send the claim form along with the additional requirements to the Administrator of your policy.

The relevant claim forms are available to you on this website, and may be printed for your completion.

The additional documentation requirements for each claim type are set out under the section headed Claim Requirements.  

The address and fax number of the Administrator, to whom claim documentation should be sent is set out under the section headed Adminstrator's contact details.

If you need assistance in any part of the claims process, or if you need claim forms sent to you, please contact the ooba insurance helpdesk on 0860 00 662 2. Alternatively you can E-Mail your query to myinsurance@ooba.co.za .