What are the claim requirements?

The following claims documentation will need to be provided in support of a claim, before the Insurer can make a claim assessment.

Accidental Death Claim 

  • completed claim form;
  • originally certified copy of ID document;
  • originally certified copy of death certificate;
  • copy of police accident report or road traffic accident report;
  • copy of coroners postmortem report.

Death Claim

  • death claim form to be completed by bank to whom the policy is ceded;
  • confirmation of Bond details (from the bank);
  • bond application form;
  • certificate of medical attendant - complete by regular GP;
  • bond account details;
  • certified copy of deceased and claimants identity document;
  • certified copy of death certificate;
  • certificate of outstanding home-loan balance and monthly installment from the bank. (loan statement);
  • declaration by Police if cause of death was unnatural.

Disability Claim (Temporary or Permanent)

  • confirmation of bond details (from the bank) 
  • bond application form.
  • certified copy of the identity document;
  • loan statement;
  • bond account details;
  • disability claim form completed by claimant
  • disability claim form completed by employer;
  • disability claim form completed by the medical attendant 

Dread Disease Claim

  • confirmation of bond details (from the bank);
  • bond application form;
  • certified copy of the identity document;
  • loan statement;
  • bond account details:
  • Dread disease benefit claim form

Retrenchment Claim

  • confirmation of bond details (from the bank);
  • bond application form;
  • certified copy of the identity document;
  • loan statement
  • bond account details
  • retrenchment claim forms
  • letter of retrenchment from employer