What is the claim notification period?

The claim notification period is the period within which a claim needs to be reported to the Administrator after the claim occurs. If the claim is not reported to the Administrator within this time period, the Insurer will have the right to decline the claim. It is very important therefore that claims are advised to the Administrator, and all claim requirements completed, before the notification period expires.

The claim notification periods are as follows:

  • Accidental death claims must be advised to the Administrator within 120 days of the accidental death having occurred.
  • Death claims must be advised to the Administrator within 120 days of the death having occurred.
  • Dread Disease claims must be advised to the Administrator within 120 days of having been diagnosed.
  • Temporary or permanent disability claims must be advised to the Administrator within 120 days of the date of temporary or permanent disablement.
  • Retrenchment claims must be advised to the Administrator within 60 days of the date of retrenchment.